Privacy Policy

This website is operated by Zen's Web Services LLC, also known as Zen's Smart Websites, doing business as Smart Psych Websites ("Smart Psych Websites," "we," "us," or "our"). This policy explains what information we collect through smartpsychwebsites.com, how we use it, and the choices you have.

Information we collect

• Information you submit, such as your name, email, phone number, practice name, city, and answers to our application questions.
• Onboarding information from clients, such as business details, agreement signatures, booking platform links, and website access details.
• Usage data collected automatically, such as pages visited, referring site, device and browser type, and approximate location based on IP address.

Patient health information

We do not collect patient health information through this website. Our client websites send patient intake and booking through each practice's own HIPAA-compliant EHR or scheduling platform, so patient submissions are not stored on our servers. We sign a Business Associate Agreement for custom projects and for clients who engage us as an ongoing marketing partner. The standard template subscription does not include a BAA by default.

How we use information

• To respond to your application and schedule calls.
• To deliver, host, and support the services you purchase.
• To process payments through our payment processor. We do not store full card numbers.
• To understand how our website is used and improve it.
• To send service messages and, where you agree, occasional updates.

Who this website is for

This website is for mental health practice owners, including therapists, counselors, and psychiatrists, and their teams. We provide marketing and website services. We do not provide medical or mental health care, and this website is not a place to seek treatment. Please do not submit any patient information or details about your own health. If you are in crisis, call or text 988 in the United States, or call 911.

Cookies, analytics, and advertising

We use cookies and similar tools, including Google Analytics, to measure traffic and improve our website. We may also use advertising tools from platforms such as Meta (Facebook and Instagram) and Google to show our ads to practice owners and measure how they perform. These tools may collect information such as pages visited and device details. They do not receive patient health information, because we do not collect it.

You can block or delete cookies in your browser settings, and adjust ad preferences in your Meta and Google account settings.

Your California privacy rights

If you live in California, you may ask what personal information we have about you, ask us to delete or correct it, and opt out of any sharing of it for advertising. We will not treat you differently for using these rights. To make a request, email smartpsychwebsites@gmail.com.

Sharing

We do not sell your personal information. We share it only with service providers that help us run our business, such as hosting, email, scheduling, analytics, and payment processing, or when required by law.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your choices

You may ask to access, correct, or delete your personal information, or unsubscribe from emails at any time, by contacting us at smartpsychwebsites@gmail.com.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.